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LifeScan

A health and lifestyle website for people with diabetes.

FAQs

Features

What is OneTouch® Diabetes Management Software?
OneTouch® Diabetes Management Software is an easy-to-use program that allows you to transfer your blood glucose readings directly from your meter to your computer. Then, using any of 11 pre-formatted charts and graphs, you can analyze your blood glucose data in detail. The information helps you and your health care team to more easily and quickly spot trends, evaluate your progress, and modify your treatment plan accordingly.

What is the current version?
In Canada, the current version is OneTouch Diabetes Management Software v2.3.2, first made available for download March 2008.

How do I know which version of OneTouch Diabetes Management Software I have?

Via the Program

  1. On your computer, double-click the OneTouch Diabetes Management Software icon to launch the program.
  2. The version number will appear in orange text on the splash screen.

The Help File

  1. Open the Help file and select "About OneTouch"
  2. Both the build number and version number will appear

Should I upgrade?
Upgrading to the most current software version is not always necessary, but is generally a good practice to make sure you have the latest product and features. Please note that the colour printing option is only available on version 2.1 or higher. If you use the OneTouch® Ultra®2 Meter you must have version 2.3.1 or higher. If you use the OneTouch® UltraMini® Meter (with data port), you must have version 2.3.2 or higher and download the OneTouch® Meter Driver.

Can I download data from multiple meters and merge the data into one report?
Yes, although all meters must be OneTouch® or InDuo® Meters. You can merge the results from multiple meters into a single database, or you can keep the results separate for each.

Can I e-mail or fax data results to my health care provider?
Yes. OneTouch Diabetes Software includes functions for printing, e-mailing and faxing reports.



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